Refund Policy

Inventomo Technologies

This Refund Policy supplements our Terms & Conditions and applies to all present and future services offered by Inventomo Technologies.

1. Introduction

This Refund Policy explains how Inventomo Technologies ("Inventomo," "we," "us," or "our") handles refund requests for our services. It supplements, and should be read together with, our Terms & Conditions. In the event of any conflict between this Policy and our Terms & Conditions, our Terms & Conditions govern, except where this Policy provides more specific detail on refunds.

This Policy applies to all current and future services, products, and platforms offered by Inventomo Technologies, unless a separate refund policy is published for a specific product.

2. Our General Approach to Refunds

Because our services involve custom, time-based project work rather than off-the-shelf products, refunds are generally tied to how much work has actually been performed at the time a cancellation or refund request is made, rather than being automatic or unconditional. Our aim is to be fair: clients should not pay for work that was never done, and Inventomo should be fairly compensated for time, planning, and resources already committed to a project.

3. Deposits

Unless otherwise agreed in writing, projects require an upfront deposit of fifty percent (50%) of the total project fee before work begins. This deposit secures your place in our project schedule and compensates Inventomo for the planning, resourcing, and time allocated to your project.

Once work has commenced, the deposit is non-refundable. This is the case even if the project is later cancelled, paused, or not completed, because the deposit reflects time and resources already committed on your behalf.

4. Cancellation Before Work Begins

If you cancel a project before Inventomo has begun any work (for example, before research, planning, design, or development has started), you may be entitled to a refund of your deposit, less any reasonable administrative or payment-processing costs already incurred by Inventomo in connection with your project.

5. Cancellation After Work Begins

Fees for work already completed are non-refundable. Any amount paid beyond the non-refundable deposit that corresponds to work not yet started may be considered for a partial refund, at Inventomo's discretion, based on a fair assessment of work completed to date. Inventomo will provide a reasonable, good-faith accounting of work completed when evaluating a cancellation-related refund request.

6. Completed and Delivered Projects

Once a project has been completed, delivered, and paid for in full, fees are generally non-refundable. If you believe deliverables do not conform to the originally agreed scope, please contact us — issues within the agreed scope are addressed through the complimentary revision period described in our Terms & Conditions (Section 8) and Section 7 below, rather than through a refund.

7. Revisions Are Not Refunds

As set out in our Terms & Conditions, Inventomo provides one (1) month of complimentary revisions following delivery, consistent with the originally agreed project scope. Requests to fix, adjust, or align delivered work with the original brief during this period should be made as revision requests, not refund requests. Refunds are considered separately from revisions and are not a substitute for using the revision process available to you.

8. Ongoing and Retainer Services

For ongoing, subscription-style, or retainer-based engagements (where applicable), fees already paid for a billing period that has started are non-refundable for that period, since resources and capacity have already been allocated for that period. You may cancel future billing periods at any time by providing written notice before the next billing date; no further payments will be collected once cancellation is confirmed.

9. Delays and Client Non-Cooperation

If a delay arises from a genuine cause outside either party's normal control — such as a technical fault, platform or hosting outage, or a similar unforeseen issue — Inventomo and the client may agree, by mutual consent, to extend the project timeline accordingly. Such agreed delays do not, on their own, affect the client's payment obligations or entitle the client to a refund or cancellation.

However, if a client causes repeated, unexplained, or unjustified delays — including failing to respond, provide feedback, or provide necessary content or access without a genuine reason, and after Inventomo has made reasonable efforts to proceed — Inventomo reserves the right to cancel the project. In such cases, the deposit and any fees for work already completed remain non-refundable, consistent with Sections 3 and 5 of this Policy.

10. Non-Refundable Circumstances

In addition to the circumstances described above, Inventomo generally does not provide refunds where:

• a delay or issue was caused by the client's failure to provide timely feedback, content, access, or approvals;
• the client changed their mind about a project after work matching the agreed scope was delivered;
• the client is dissatisfied with a business outcome (for example, sales, traffic, or rankings) that depends on factors outside Inventomo's control;
• third-party costs (for example, domain registration, licensing fees, or payment-processing fees) have already been incurred on the client's behalf; or
• the request falls outside any applicable refund window described in this Policy.

11. How to Request a Refund

To request a refund, please email support@inventomo.com with your project details, invoice or payment reference, and the reason for your request. Inventomo will review each request individually and respond within a reasonable time, generally within five (5) to ten (10) business days.

12. Refund Processing and Method

Approved refunds will be issued using the same payment method originally used, where possible (for example, bank transfer, Stripe, Payoneer, Wise, or the relevant cryptocurrency method). Processing times may vary depending on the payment provider and are outside Inventomo's control. Any currency conversion, bank, or payment-processing fees associated with a refund may be deducted from the refunded amount.

13. Chargebacks and Payment Disputes

We ask that clients contact us directly at support@inventomo.com before initiating a chargeback or payment dispute with their bank or payment provider, so that we can try to resolve the issue directly. Inventomo reserves the right to contest chargebacks that it believes are inconsistent with this Policy or our Terms & Conditions, and to suspend or decline future services to clients who initiate chargebacks in bad faith.

14. Changes to This Policy

Inventomo reserves the right to update or modify this Refund Policy at any time, at the sole discretion of its authorized administrators. Changes become effective immediately upon being published on our website. Continued use of our Services after changes are posted constitutes acceptance of the revised Policy.

15. Governing Law

This Policy is governed by the laws of the State of Wyoming, United States of America, without regard to conflict-of-law principles, without prejudice to any mandatory consumer-protection laws of a client's country of residence — including Pakistan or other applicable jurisdictions — that cannot be waived by contract.

16. Contact Us

If you have questions about this Refund Policy, please contact us:

Inventomo Technologies
Email: support@inventomo.com
Phone: +92 329 1705576
Registered in the State of Wyoming, USA